Entries by Heather-Anne MacLean

How You Tell Your Prospects, Customers Stakeholders You Don’t Care About Them

Whether you work for a small business owner, a start-up, a not-for-profit or even a college or university, building and sustaining relationships is very important to your bottom line.  With government agencies, there is an expectation that you regularly communicate with your tax payers and stakeholders to keep them informed.  So, why is it is that […]

The Cost of Ignoring Social Media (What You Need to Know)

Is your company still in denial thinking that you don’t need to embrace social media? If so, you are suffering a great cost which can be documented through research. For example, McKinsey & Company research shows that unlocking value and productivity through social media is significant. In fact, the study reports that social media could potentially contribute between […]